Common Customer Questions???

Welcome to the Dec2g Hosting Information Center. Here you will find answers to your most frequently asked questions, browse by category or search for a specic topic.

E-mail F.A.Q.

Having the complete backend support services fully managed will allow you to focus on applications needed to drive your business

DNS F.A.Q.

DNS (the Domain Name System) provides mapping of hostnames to IP addresses and back again. See our article on How DNS Works for more information on the operation of the DNS system.

Billing F.A.Q.

The billing system allows you to change your credit card on file, update your address, view past invoices, and pay due invoices.

Software / Applications

Our support staff tracks issues 24-hours a day, 7 days a week. Our own tools and infrastructure constantly monitor our network and the services on your servers, guaranteeing 99.9% uptime.